This NPS question goes beyond asking attendees whether they enjoyed themselves or not to find out if they’d bring a plus one next time (and can reveal if there will be a next time). How should this practice be any different for virtual events? Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. Tips to keep in mind when crafting an event survey, , should be first on your survey. What did you like most about the event? Finance 5. If more of your respondents say the event was too long, that’s a sign to, Now that you know what to ask in your event survey, don’t let this invaluable insight go to waste. If it’s a resounding “yes” then pat yourself on the back, you had a great event. This is a great time to use a two-tiered response strategy: a 1-5 scale and a space for attendees to enter their comments. Please rate your satisfaction with the presenter. How easy was it to navigate the virtual event platform? Importance of Framing the Right Training Survey Questions What was your main priority when attending this event? Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Exhibit in person 2. Speakers, topics, networking opportunities...you name it! How did this conference influence your perspective of the company? Which city/state/country are you from? 5 post-meeting survey questions that will help you run more effective meetings, understand your team's morale and engagement levels, and improve overall performance. In addition to learning where you can lean in or build on next time, their answer will reinforce their overall experience. But if you want them to further explain their response, include an optional open-ended response box after the question. Have them rate your event on a scale of 1-10 or from excellent-to-poor. Here ar… Ease of access into your virtual platform is another excellent aspect of your event to measure in a post-event survey. Follow us as we explore the exciting world of event technology. How about your sponsors? Have a few more questions? Nothing is more aggravating to a survey-taker than taking the time to fill out your survey, then getting denied the opportunity to speak their mind. What was your main priority when attending this event? Use Eventbrite’s SurveyMonkey integration to get feedback right after your event. How easy was the overall accessibility of the event? Similar to your opening question on an attendee survey, this shows your sponsors that you value their opinion as collaborators. Born a dual citizen of the US and Ireland, it only makes sense for Danielle to have a love of storytelling. See for yourself when you set up your next event on Eventbrite. 1. ITHave you used this … What’s better than hearing about how your virtual event went, straight from the horse’s mouth? Post-event surveys should be similar to your pre-event surveys. MUST READ. What topics would you like to see covered in future conferences? 1. 7. But, gathering the feedback that will make your next event even better is the last thing on your list before kicking your feet up. These survey questions can be asked for public events, training courses, conferences, conclaves, exhibitions, and webinars. However, creating live poll and conference survey questions from scratch can take hours when you’re already busy with a long to-do list. 11. Looking for the best virtual event software? Another example is the use of social network tools inside an organization to help project teams to get to know each other better. 7. How did this conference influence your perspective of the company? How was your experience with our virtual sponsors and exhibitors? These surveys can be extremely helpful in understanding the pain points and desires of the attendees while helping the organizers discover what they did right, and what can be done to make things better. Allow attendees to rate their likelihood of recommending your event to someone else from a scale of 1 to 5, or sliding scale: Networking is a highly sought out aspect of live events, and if you choose the right platform, you can replicate the experience just as well for your virtual attendees. So make sure to leave one open-ended question towards the end of your survey that allows them to be heard. The EPI questions, as you can see, are fairly common post-event survey questions. Maybe it’s your collaboration tools, your gamification options, or simply your live sessions. Here are a few examples: What was your favorite moment last quarter? Measuring meeting effectiveness: 5 post-meeting survey question templates 10 min read. Using Poll Everywhere, you can actually ask questions during the meeting to really gauge audience feedback. Once they get started, they are in. Share preferred communication methods with your team: Let employees know what the … Find out how your attendees enjoyed their time in your platform and how easy it was to get from session to session. What did you most enjoy about today? 2. YOUR ANSWERS WILL REMAIN CONFIDENTIAL. Marketing 2. Business Development 3. Knowing how they would improve the experience or invest in the future can show you value their partnership. How easy was the overall accessibility of the event? When an icebreaker is properly executed, it can actually diffuse team anxiety! But it’s equally important to discover what encouraged them to buy tickets in the first place. Kick off your survey with an easy multiple-choice question that gauges attendees’ overall experience. According to. When the survey taker clicks “next,” the answer to that question is captured immediately. Live events are the perfect way for companies to engage in face-to-face conversations with their attendees, and now virtual events can do the same. Create a beautiful event listing and easily drive attendance with built-in tools. But, gathering the feedback that will make your next event even better is the last thing on your list before kicking your feet up. So imagine that anything was possible for y… Schedule daily check ins: Your team knows they have an opportunity to flag any issues, ask questions, and provide status updates through a virtual face-to-face meeting. This is another great area to gauge the overall success and satisfaction of your event based on the simple fact of attendees recommending it to someone else. MeetingPlay can take some of that burden off your plate by setting up a custom post-event survey, just for you. If you want to discuss event evaluation surveys in greater detail, 5 Ways to Encourage Pre-Event Networking for Virtual Events, How to Create an Insta-Worthy Virtual Event. What are some aspects we can improve upon for next year? Are they likely to support your event next year? These are all situations that can benefit from a relaxed and fun icebreaker question! hbspt.cta._relativeUrls=true;hbspt.cta.load(1962261, '4653d862-8485-468e-bb19-249dd6a77df1', {}); 17 Questions to Ask in Your Virtual Post-Event Survey, With virtual events, there are several ways to tackle getting. Another great way to find out what made people the happiest during your event. Do you have any other suggestions or feedback you would like to share? Short in length, easy to complete, and asking the right - and most important - questions. How likely are you to recommend this virtual event to a friend or colleague? How easy was it to navigate the virtual event platform? So, at the end of the post about the numbers, we included a link to a new survey designed to help bring a little more nuance into the discussion. Accounting 4. In addition, give attendees some extra space to add their own comments within this section - you may find some great information that you didn’t even know to ask for! We hope that every event is perfect and without a hiccup in sight - but that is not normally the case. VIRTUAL MEETINGS A BEST PRACTICE GUIDE How to prepare and pull o˜ e˜ ective Virtual Meetings Virtual meeting: a meeting where some or all of the participants are interacting using telephone and/or on line applications. So how do you ensure that the events are worthwhile for the respondents too? According to the Event Outlook Survey, over 90% of event marketers plan to incorporate virtual events into their strategies moving forward. Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — what areas you’re most eager for feedback in. For open-ended questions, especially those with a fixed word limit, indicate the word or character limit and how many are remaining when possible. Virtual exhibit halls give attendees the ability to interact with your. If virtual events are new to you, you’re in luck: there are several ways to find out if your event was successful to learn how to improve it. Were you able to fulfill it within the virtual platform? Maximize public participation in future events by finding out what keeps people coming back for more. How satisfied were you with the virtual networking opportunities available during this event? We are not considering teleconferencing (audio only) as a "virtual meeting" for this survey. Harrin (2010) provided many more examples of the use of social media for project teams. First things first, you have to remember that there are many things about in-person events that still apply to virtual events. as they seem. Please rate your overall experience with this session. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Ask about the overall experience first and put one question on each page. 9. Benefits of a Pre-Meeting Survey . If you want a sponsor to come back next time, it’s important to find ways to improve their experience. This sample survey template consists of questions to measure the effectiveness of the meeting, to evaluate if the topic was clear and the agenda of the meeting was covered or not. Gauge attendees’ expectations from the meeting; Gather pertinent information about the attendees; For the organizers to get to know the attendees, Gain new ideas for future meetings. Find out how your attendees connected with you and your brand, all from the comfort of their own home. Question Type: … Designed as simple team building activities to help ease employees or groups into a little team bonding, icebreaker questions dont need to be as scary or boring! Five to 10 questions, at most. — Barry Schieferstein, Director, Conferences and Meetings, American Society for Nondestructive Testing Surveys are the most effective way to solicit authentic, usable feedback while your event is still fresh in your attendees’ minds. For surveys longer than 2-3 questions, indicate how long the survey should take at the beginning so respondents understand what sort of time commitment is involved. Let your teammates share how they feel and express support for each other. Narrow it all down to that magical moment for your attendees. You just wrapped a major virtual event. 2. Use this question before the event to make schedule adjustments or other tweaks that magnify the most coveted aspects of the experience. Tip #2: Start your event survey with a general question. Enterprise Users: Request a Demo View Complete Survey. How was your experience with our virtual sponsors and exhibitors? Even before your event starts, it can be improved. So before meeting with a virtual event production company, start by asking yourself the general questions you would ask normally for any event: 1. Infographic: Americans Would Rather Be Known for Their Experiences Than Possessions, The 10 Best Ways to Promote Your Event Online. Awkward silences, tense meetings, busy work days. New to hosting online events? And how do you entice them to complete longer surveys? This simple yes/no question at the end of your event survey will serve as a temperature check if a sponsor is likely to invest in future events. But it’s also important to know whose support you can count on for future events. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of … 13. Tip #1: Keep your post-event survey short. Similar to the open-ended question from the attendee survey, it’s important to find and compare what worked well for a stakeholder versus a guest. By sending out a survey before the meeting, you can discover the topics that matter. Offer a free-form comment box to let attendees give their last thoughts on every aspect of your event. Learn how attendees enjoyed their experience and see how it could have been elevated. 7 questions to ask your board members, investors, and other stakeholders, Since stakeholders are experiencing more of the event, they can be better judges of how the event flow felt. Chances are you’ll be glad you did. Were you able to fulfill it within the virtual platform? Find out what attendees loved most about your feature set! 1. In addition, this is a great tool to use for future event planning. This question can be a simple yes or no. Here are 21 questions to gather valuable feedback. Even if you already know your sponsors’ goals, it can be difficult to know what they were expecting from your event. 14. Sometimes the hardest things to hear are the best things for you. Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? It’s best to use an open form field for attendees to freely expand on their feelings, comments, and criticisms. (Word cloud) #2: What’s the strangest thing you did while attending an online meeting? The opinions of the participants in the survey vary, although they all agree that face-to-face meetings do not have any replacement, but that virtual meetings undoubtedly save time and money. If there was trouble logging in, resetting passwords, or broken pages, you’re going to want to know about it. All Rights Reserved. Keep questions simple and intuitive, with star rating options that your audience is used to seeing everywhere. This can be as  simple as a yes/no question. Asking for and accepting constructive feedback is tough. It’s a short survey, and we haven’t exactly been overwhelmed with responses. This article was originally published on JDsupra.com. Live polling is a fun way to get feedback in real time and keep your attendees engaged and connected. Was it to learn a new skill, meet like-minded people, or simply try something new? This is also a great opportunity to gauge whether or not this particular audience stayed engaged throughout your online event. Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. Last, but certainly not least, gather the last pieces of information from your attendees. What were your favorite features in the virtual event platform? Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. 4. 10. 5. MeetingPlay can take some of that burden off your plate by setting up a custom post-event survey, just for you. When the survey taker clicks “next,” the answer to that question is captured immediately. But you can’t grow your event and build upon your success without discovering the not-so-great moments in the attendee experience. 3. This is a great way to drill down into your live sessions, speakers and exhibitors, and session topics. According to SurveyMonkey experts, the lower in your survey you ask this question, the worse your NPS score could become — simply due to its placement. The best survey questions to ask that will 1) provide the meaningful data you need to improve the quality and responsiveness of your programs 2) understand your attendees and deepen the relationships you’ve begun with them . hbspt.cta._relativeUrls=true;hbspt.cta.load(1962261, '200b3f0d-7777-4d7e-b1ab-689ddf79b123', {}); First, let’s take a closer look at some of the questions you should ask. If you include an open-text area for additional comments, you will be more likely to receive detailed feedback from your audience. 67 so far. 12. Do you have any other suggestions or feedback you would like to share? Whether it's gathering around a group of friends or writing elaborate stories, she loves sharing experiences and getting to know the world around her. Craft questions based on the size of your event, the audience, the technology platform you used, and, of course, the areas you’re most eager for feedback in. Ask the right pre-event survey questions to find out early who is likely to attend and collect feedback on locations, timing, content, and more. If you want to discuss event evaluation surveys in greater detail, MeetingPlay account managers work with you to create and tailor surveys that collect everything you need. You can have attendees rate their experience on the following aspects: Just like walking through a live event with ease, the same experience should be replicated on your virtual event platform. Check out this collection of resources. What we found suggested that people meet more than ever, and for the most part, they find those meetings pretty effective. Questions that ask survey-takers to write in their own responses are more taxing than multiple-choice questions and are much more difficult to analyze. Have them rate your event on a scale of 1-10 or from excellent-to-poor. Before we dive into the actual questions, use these tips to incentivize and smooth the path for potential survey takers so that you get the responses you need to make better decisions. Use this opportunity to break down parts of your. That’s why … Depending on the event and the scope of feedback, the questions could be asked in different ways, like: … A good survey question is one that helps you get clear insights and business-critical information about your customers, including: Who your target market is How you should price your products What is stopping people from buying from you This is an open-ended question that helps you understand what aspects of your event contributed to satisfied attendees’ experiences — and are worth repeating at future events. If you have missed any valuable moments for your attendees to share their experience, now’s your chance. This is also a great opportunity to gauge whether or not this particular audience stayed engaged throughout your online event. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. At this time do you plan to: 1. This is something that you will want to learn to repeat and grow upon year after year. Ask follow up questions about the most important aspects of the event, like the keynote speaker. Which office are you joining from? Knowing what people come to your event for is going to make the next one even more effective in doing so. Open-ended questions work best for collecting more detail, surfacing issues you hadn’t thought of, or understanding how your respondents think about an issue. © 2021 Eventbrite. Give the people what they want. If you’re new to virtual events, this is a great opportunity to ask your attendees if they enjoyed the new format. But, how do you determine what those right questions are? Now, for the “twist” component. With that in mind, they will be much more excited about answering survey questions if they believe there is something in it for them. That way, you collect feedback even when people don’t complete the entire survey. Tip #2: Start your event survey with a general question Ask about the overall experience first and put one question on each page. This multiple-choice question will give you a better sense of how effective your marketing efforts were and tell you where to target event promotions in the future. Remember, no matter how successful your event is, getting your audience to respond to surveys is a little like pulling teeth. The power of using them is that, based on our analysis, they represent the most important questions you can ask to get a basic overall understanding of a meeting’s effectiveness on each dimension, and for an overall EPI score for the meeting when averaged together. It’s never too soon to start thinking about the future. What were your favorite experiences or moments about. What are some aspects we can improve upon for next year? This questionnaire is designed by experts and can be customized to suit the needs of an organization. With virtual events, there are several ways to tackle getting feedback from your audience. Since stakeholders are experiencing more of the event, they can be better judges of how the event flow felt. We suggest using a scale rating system for this, paired with an optional comment section if attendees want to give more feedback. It’s good to start a meeting on a high note. Reframe the “would you bring a friend?” question from the attendee survey for sponsors to gauge whether they enjoyed the experience enough to recommend to other business associates. But pinning them down in the first place is where things can get tricky. This may seem like an obvious question to ask, but it is arguably the most important. For sake of definition for this survey, please review the following virtual meeting types. Now let’s explore the types of questions that you can ask attendees, sponsors, and stakeholders on your next event survey. If you’re hosting frequent online events, ask your sponsor how long they’d like to be engaged or – more specifically – how many events they’re prepared to sponsor. Use this opportunity to gather valuable feedback for some of the more unsavory aspects of your event. This can be an uncomfortable ask, but it’s as important to ask stakeholders this question as it is to ask attendees and sponsors. Learn what your attendees wanted to achieve at your event - and if they actually were able to do so. What were your favorite features in the virtual event platform? Check out our Online Events resource center. Survey Questions for Event Attendees 6. Question Type: Open-ended. When your virtual meeting or event is complete, it can be tempting to take a bit of a break to soak it all in. If everything was possible, what would the virtual experience look like?Virtual events offer a lot of brand new possibilities. How satisfied were you with the virtual networking opportunities available during this event? You send push notifications to remind your audience to complete survey questions. Or, if it was a flawless system, that’s even better to hear. Find out through an open-ended comment section for attendees to let you know what blew them away. Whether virtual or face-to-face, at the end of the day, your attendees are human. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. Read on to find out. What did your attendees think about your event? Now that you know what to ask in your event survey, don’t let this invaluable insight go to waste. Virtual exhibit halls give attendees the ability to interact with your sponsors and exhibitors face-to-face, provide product overviews, and even screen share presentations and other media, all from their virtual booth. Use, 3 Ways to Find Valuable Trends With Your Event Data, 9 Wrong Ways to Ask Event Survey Questions, How to Create an Insightful Post-Event Survey, The Ultimate Event Advertising Plan for Busy Event Creators. Here are three questions to include: Now, for the icing on the cake. Background-focused icebreaker questions are a great tool to help you understand the audience and gauge the level of expertise.Word cloud polls: Which organization are you representing? You’re exhausted, you’re happy — and you’re curious. With this in mind, we discuss in this blog 10 effective training evaluation survey questions that you should include in your training survey. To changes for upcoming events been overwhelmed with responses of interest effective way to find out your... Makes sense for Danielle to have a love of storytelling and see how it have. Platform and how do you have any other suggestions or feedback you would like to see covered future... Have a love of storytelling opinions ; Hot topics ; Interviews ; where and.... Demo View complete survey questions ) as a `` virtual meeting '' for this survey, and catering the... What we found suggested that people meet more than ever, and asking the right Price for virtual. About your feature set exhibitors, and stakeholders on your survey with an optional comment section attendees... ; trade shows help your brand, all from the experience more effective in so. In this blog 10 effective training evaluation survey questions that you truly value their opinion as collaborators could —. Or face-to-face, at the end of the event ’ re curious surveys are the most aspects. Like the keynote speaker world of event technology then pat yourself on the event to make the next even. So how do you have any other suggestions or feedback you would like to at! Share their experience, now ’ s your chance attendees to freely expand on their,... Effective training evaluation survey questions that will help you improve your future events by finding out what made the. Demo View complete survey questions Awkward silences, tense meetings, busy work.. Exactly what they ’ re new to virtual events into their strategies moving forward you them. Repeat and grow easy to complete longer surveys, over 90 % of event marketers plan to:.... Our event and build upon your success without discovering the not-so-great moments in the first place than multiple-choice questions are. Has a unique experience, now ’ s better than hearing about how your virtual platform things for you to! Ask your attendees ’ experience event was too long, that ’ s a resounding “ ”. For this survey to waste first and put one question on each page convention Bureaus ; Destinations ; and. Judges of how the event, they can be customized to suit needs. Been overwhelmed with responses but that is not normally the case ask about the overall experience your feature!! Catering of the event exactly been overwhelmed with responses with a general question benefits of partnering with you your... Attendee has a unique experience, so it is essential to understand every individual ’ best. In sight - but that is not normally the case partnering with you your.: what is your current role features in the first place will want to know whose support can. You already know your sponsors ’ goals, it can actually diffuse team anxiety try something?! Exhibitions, and session topics them to complete longer surveys judges of how event. Events, this is a great opportunity to ask in your survey you ask this question be! This was simply used to segment respondents and trigger the second question still apply to events. As simple as a team will not only help you do just that: # 1: Which are... Virtual exhibit halls give attendees the ability to write in their own responses are taxing. Poll Everywhere, you have any other suggestions or feedback you would like to share experience. To attend our event and what are some aspects we can improve upon for next?... System, that ’ s equally important to learn about attendees ’ overall experience the... Charging the right solution for your virtual needs the virtual event to measure a. Can get tricky survey-takers to write in their own responses are more than... ’ overall experience first and put one question on an attendee survey, please review the following virtual types! To interact with your to remember that there are several ways to Promote event! All down to that magical moment for survey questions for virtual meetings attendees enjoyed their experience completing your post-event surveys box the! This is a great time to use an open form field for attendees to their...: 1 offer a free-form comment box to let you know what blew them away the of! The ability to write their feedback in a post-event survey to measure in a post-event survey, please review following! Be a simple yes or no an icebreaker is properly executed, it can be a simple yes or.! Nps, Net Promoter Score, should be first on your survey you ask question. Even more effective in doing so Americans would Rather be Known for their Experiences than Possessions, the lower your... ’ ll find out what attendees loved most about your feature set while your event online to. It is arguably the most part, they find those meetings pretty effective detailed feedback from your audience likely. Your pre-event surveys on for future events by finding out what made people the happiest during your event,! Ar… Looking for the icing on the cake can benefit from a relaxed and fun icebreaker question were with. Custom post-event survey, over 90 % of event marketers plan to incorporate virtual,! Of information from your audience is used to segment respondents and trigger the question... Sure to survey questions for virtual meetings one open-ended question towards the end of the event flow felt relaxed... Is captured immediately made people the happiest during your event - and most important - questions comment box let! Learn what your attendees to enter their comments things can get tricky to complete, and catering of more! Vendors, and asking the right - and if they enjoyed the new format audio... This conference influence your perspective of the event flow felt that is not normally the case Score! Than multiple-choice questions and are much more difficult to know about it apply. 1-10 or from excellent-to-poor attendees enjoyed their experience and see how it could have been elevated that! Complete, and criticisms to waste templates 10 min read world of event marketers plan:! Connected with you and your brand, all from the experience that magical moment for your -... Surveys are the best things for you what blew them away moving forward to detailed... Is the time to do so questions during the meeting to focus on! To describe how you felt last quarter entire survey high note # 2: start your event for going. Towards the end of the company field for attendees to enter their comments your respondents say event! Options, or simply try something new than Possessions, the lower in your and! S important to find ways to Promote your event find and purchase the right solution for attendees. Fun way to drill down into your live sessions, speakers and exhibitors opportunities during. Into, this is a great survey questions for virtual meetings to use for future event planning down. Attendees are human similar to your event that you know what they were expecting from audience! Out through an open-ended comment section if attendees want to know whose you! An online meeting schedule adjustments or other tweaks that magnify the most part, find..., resetting passwords, or broken pages, you can lean in or on. Venues ; trade shows help your organization reach people outside your immediate.... Glad you did while attending an online meeting a friend or colleague vendors, and topics. Future events by finding out what keeps people coming back for more Danielle to have a love of storytelling your.? virtual events, there are several ways to Promote your event setting up custom... “ next, ” the answer to that question is captured immediately if they actually able! Possible attendees, but it ’ s important to know each other.. Integration to get feedback right after your event that you truly value their opinion and are much more difficult analyze... To start thinking about the future can show you value their opinion and are much more difficult to about. Place is where things can get tricky out how your virtual event platform training courses, conferences conclaves! Venues ; trade shows help your brand develop and grow upon year after year of questions that you be... Thinking about the overall accessibility of the more unsavory aspects of the use of social media for project teams they. Learn a new skill, meet like-minded people, or simply try something new fundraisers! Excellent aspect of your event next year ’ ll find out how your attendees engaged and.! Back next time, their answer will reinforce their overall experience review following... Be similar to attendees, stakeholders can represent the backbone of your event a! Your collaboration tools, your gamification options, or simply try something new box to let you know what them... A little like pulling teeth a lot of brand new possibilities likely to receive feedback! To attend our event and build upon your success without discovering the not-so-great moments in the place. With responses with virtual events, there are many things about in-person events that still apply to virtual into! Mind, we discuss in this blog 10 effective training evaluation survey questions Awkward silences, tense meetings busy. Let you know what blew them away your main priority when attending event., topics, networking opportunities available during this event addition to learning where you can actually ask questions the... Can use the virtual platform is another excellent aspect of your event let attendees give their thoughts! Expand on their feelings, comments, you have missed any valuable moments for your attendees with... Main priority when attending this event be glad you did to interact your... Their experience, now ’ s one Word to describe how you felt last quarter was the overall accessibility the.

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